Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days.
ACCOUNTS AND PASSWORDS
You are responsible for securing the use of your username and/or password for any account that you create on the Site.
Romance USA reserves the right to close accounts for users that appear to be using proxy IP addresses that disrupt our services or attempt to hide the use of multiple accounts. If multiple logins are used to disrupt the Site or other users, action may be taken against your account.
All materials displayed on the Site, including without limitation, all names, text, graphics, advertisements, trademarks, logos, software, and applications (whether registered or not) (Our Content) are our property or the property of their respective owners (including licensors and other Users) and are protected by intellectual property laws including but not limited to copyright and trademark.
Our Content may be used for personal, non-commercial purposes (i.e., gathering information about our Products or placing orders for our Products via this Site). You may not use, reproduce, modify, post, distribute, transmit, publish, or create derivative works from, or use for any commercial purpose, any part of Our Content except where the law expressly allows.
NO ILLEGAL USE
You must not use the Site for any purpose or in any manner which is illegal.
LIABILITY AND INDEMNITY
To the extent permitted by law, Romance USA and its officers, directors, agents, employees, and contractors exclude all liability to you in connection with the Site. You indemnify and hold us harmless for any and all claims, damage or loss regardless of how it arose (whether in negligence or otherwise) in connection with:
(b) Your reliance on, use, or misuse of the Site;
(c) Any other acts or omissions by you.
Romance USA does not accept responsibility for any loss, damage, or interference to your computer system, mobile device, or data that occurs in connection with your use of the Site. While we have taken reasonable precautions, we do not guarantee uninterrupted access to the Site or that failures, loss of transmitted information, errors, or omissions will not occur. We do not guarantee that viruses will not be transmitted on the Site.
WHOLESALING AND RESELLING
Romance USA allows you to resell our products, but you must subscribe to our Reseller Program.
Sale prices apply only to the Products ordered during the sale; any products ordered before or after the sale will not be adjusted to include the special discount. Sale items cannot be refunded or exchanged. Romance USA may alter sale start and end dates and times at its discretion.
Romace USA is not liable for any delay in carrying out any of its obligations when the delay is caused by circumstances beyond its reasonable control (such as an interruption or failure of essential services such as electricity, payment processing systems, or mail delivery).